Legal
Privacy Policy
Effective and last updated: August 27, 2026
About this policy
This Privacy Policy explains how Erudite Prestige Technology Firm (“we”, “us”, or “our”), operating in Accra, Ghana, handles personal information when you visit our website, contact us, create an account, request or receive technology services, or make a payment.
Information we collect
Depending on your interaction, we may collect your name, business name, email address, telephone number, location, enquiry details, appointment information, service requirements, files or content you provide, account identifiers, communications, and support history.
Account and contact information
Where accounts are offered, we may keep login-related identifiers, permissions, preferences and activity needed to operate and secure the account. Contact and project information may include authorised representatives, delivery details, technical contacts, system access details, and records of approvals.
Transaction and payment information
We may receive transaction references, amount, currency, payment status, payment date, billing contact and limited payment-method information from a payment processor. Payments may be processed by third parties such as Paystack under their own terms and privacy practices. Card details entered through Paystack are handled by Paystack; Erudite Prestige Technology Firm does not store customers’ full debit or credit card numbers.
How we use information
We use information to respond to enquiries; prepare quotations; provide, maintain and support services; manage accounts and projects; process and reconcile payments; communicate service updates; prevent fraud and security incidents; improve our website and services; maintain business records; enforce agreements; and meet applicable legal obligations.
Cookies and similar technologies
Our site may use essential cookies or local storage for functionality and preferences, and optional analytics technologies where enabled. You can use the site’s cookie controls and browser settings, although disabling essential storage may affect features.
Log information
Servers and security tools may automatically record IP address, browser and device information, requested pages, timestamps, referring pages, diagnostic events and approximate location. We use this information for security, troubleshooting, performance and aggregate analysis.
Third-party service providers
We may share the minimum information needed with hosting, cloud, communications, analytics, professional support, software and payment providers that help operate our business. These providers may process information under their own policies or contractual duties. We may also disclose information where reasonably required by law, to protect rights or safety, or in a business reorganisation.
Paystack
When Paystack is used, payment information is transmitted to Paystack to authorise, process, verify and help prevent fraudulent transactions. We may receive transaction status and reference data for fulfilment, accounting, support and refunds. You should review Paystack’s privacy notice when using its payment interface.
Data security
We use reasonable technical and organisational safeguards appropriate to the nature of the information, such as access controls, secure communications, updates and backups. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed. Please do not send unnecessary passwords or sensitive data through ordinary contact forms.
Data retention
We keep information only as long as reasonably needed for the purposes described, including service delivery, support, security, accounting, dispute resolution and legal obligations. Retention periods differ by record type. We then delete, anonymise or securely archive information as appropriate.
Your rights and choices
Subject to applicable law and appropriate identity verification, you may ask to access, correct or delete personal information, object to or restrict certain processing, or withdraw consent where processing relies on consent. Some records may need to be retained for legitimate business or legal reasons. You may also reject optional cookies.
Children’s privacy
Our business services are not directed to children. We do not knowingly request personal information directly from a child without appropriate parent, guardian, school or client authorisation. If you believe a child has provided information improperly, contact us so we can review and take appropriate action.
Changes to this policy
We may update this policy as our services, providers or legal obligations change. The current version and updated date will be posted on this page. Material changes may also be communicated through the website or other appropriate channel.
Contact us
For privacy questions or requests, email info@eruditeprestige.com, call 0243572324, or use our Contact Us page. Location: Accra, Ghana.